Electronic Payments for Refunds and Claims – Nationwide (2024)

Loading...
  • Member resources

Payment Preferences

Log in

Sign up for an online account

We believe the best way to handle payments is to pay electronically so you don’t have to handle a paper check.

That's why we give you the option to provide your bank account information for payments to and from Nationwide. Set up electronic payments today.

Discover the convenience of Automatic payments

No checks. No stamps. No trips to the post office. Have your payments automatically deducted from the same account every month. Simply enter your bank account or debit/credit card information and your payments will be automatically deducted at the same time each month. That's all there is to it!

You may even be eligible for a discount on your auto insurance.

To get started, log in to your account, select Bills & Payments for the billing account you'd like to set up the automatic payments for and click Make a Payment or to enroll without making a payment, go to the Payment preferences page and click the Set up automatic payments button in the first section of the page.

  • Refunds methods

    We realize refunds aren't an everyday occurrence, but we want you to be prepared if and when they happen.

    Note: If your most recent payment was by debit/credit card, and your refund is for less than the last payment, your refund will be sent back to the card. If you’re already enrolled in Automatic payments, we’ve also got you covered. Any refunds will be deposited into the bank account you’ve provided.

    To set up electronic payments for any future refunds:

    1. Log in to your Nationwide online account.
    2. Navigate to Payment Preferences.
    3. Scroll down to Saved Refund Methods and click Add Refund Method.
    4. Enter your checking or savings account information.
    5. Read and agree to the terms of the authorization agreement.
    6. Review and submit your changes.

    J.P. Morgan Digital Refund Option

    Nationwide® has partnered with J.P. Morgan to offer you a safe and secure online option to receive your Nationwide policy refund quickly.

    You can choose a checking or savings account from the bank of your choice and do not need to be a J.P. Morgan account holder to use this refund option. You are eligible for this option if you:

    • Don’t already have a digital refund method on file
    • Have provided us a current and valid email address

    If you are eligible for this option and are owed a refund, you’ll receive an email labeled "Nationwide < donotreply@jpmorgan.com > .”

    Please note that:

    • It is safe to open the email and complete the steps
    • The link in the email will guide you through the process of accepting your pending refund

    The benefits of electronic payments include:

    • It’s faster: Customers can get paid within 48 hours instead of waiting for a check to arrive in the mail
    • It’s safer and more secure: Items can get lost in the mail or misplaced, but the Chase transaction provides a high level of security with a trusted financial institution
    • It’s more convenient: It's easy to sign up for text or email notifications; you'll know the moment your refund is available, and the online process will take only 5 minutes
    • It's free: There are no processing fees

  • Auto claims

    You have a couple paperless options for handling an auto claim:

    1. Let us work with the repair facility directly to discuss estimate approvals and pay the facility for the appropriate repairs.
    2. Have us deposit claim payments directly into your checking or savings account.

    Either way, you’ll pay your deductible (the amount you owe out of pocket) to the shop when you pick up your vehicle.

    If you choose the second option, please inform your claims associate, then:

    1. Log in to your Nationwide online account.
    2. Click Claims under your Auto Policy.
    3. Click Claim Payment Options.
    4. Select or enter your checking or savings account information.
    5. Save your changes.

    Note: You may not be eligible to receive electronic payment directly in all situations, for example, if:

    • Your vehicle is financed or leased
    • The repair facility is paid directly
    • You would like to receive a paper check in the mail
    • Multiple parties are entitled to receive payment

  • Property claims

    Once your property damages have been estimated and reviewed with you, we’ll issue payment to you and/or the contractor. The payment will be the amount of the damage estimate minus your deductible (the amount you owe out of pocket). If you have a mortgage on your property, the mortgage company may be included on the payment.

    To update your claims payment options:

    1. Log in to your Nationwide online account.
    2. Click Claims under your Homeowners, Condo or Renters Policy.
    3. Click Claim Payment Options.
    4. Select or enter your checking or savings account information.
    5. Save your changes.

Sign up for paperless

Go paperless for Nationwide bills and documents, too. We’ll send you an email when your bills, documents and other important insurance notices are available online. You may even be eligible for a recurring discount.

  1. Log in to your account.
  2. Go to the My Profile tab and click Preferences.
  3. Edit your document preferences to go paperless.

Note: You must accept the Electronic Document Delivery Agreement to receive your information electronically.

Don't have an online account? Sign up online or through the Nationwide Mobile app.

Electronic Payments for Refunds and Claims – Nationwide (2024)

FAQs

Electronic Payments for Refunds and Claims – Nationwide? ›

To get started, log in to your account, select Bills & Payments for the billing account you'd like to set up the automatic payments for and click Make a Payment or to enroll without making a payment, go to the Payment preferences page and click the Set up automatic payments button in the first section of the page.

What is an EDI payment from Nationwide? ›

An electronic data interchange (EDI) payment is a common type of electronic payment that uses a standardized format for businesses to exchange payment data computer-to-computer. Standard types of documents that businesses send through EDI include: Inventory and customs documents. Shipping notices.

How long does it take for Nationwide to refund money? ›

Check an existing card dispute

If we accept a Visa dispute, we'll get your money back into your account within 3 days.

How does Nationwide issue refunds? ›

Any refunds will be deposited into the bank account you've provided.

Is Nationwide good at paying out claims? ›

Is Nationwide Good About Paying Claims? According to the J.D. Power 2022 U.S. Auto Claims Satisfaction Study, Nationwide received an overall customer satisfaction index rating of 868. This result is based on a 1,000-point scale.

Why did I receive an EDI payment? ›

An “EDI payment” is just a payment that happens to include data that's in the Electronic Data Interchange (EDI) format. EDI is meant for exchanges of information between computers or other technology devices. Here are a few types of documents that can be used and managed with EDI: Purchase orders.

Who sends EDI payments? ›

Remittance: The purchasing party sends an EDI 820 Payment Order containing details about the impending payment, and then initiates an electronic transfer of money between the relevant bank accounts.

Why has Nationwide given me money? ›

The Fairer Share Payment is our way of rewarding those members who choose us for their everyday banking as well as having savings or a mortgage with us.

Is Nationwide giving money back? ›

We plan to make the payment of £100 to all eligible members between 13 June 2024 and 28 June 2024. We will pay the money into your Nationwide current account. If you hold more than one current account with us, we may pay the money into any of those accounts.

How long does a refund take to go back on debit card? ›

Refunds to debit cards tend to take between two and five business days, but it can take up to 30 days depending on the company issuing the refund.

Do refunds go straight into your account? ›

The bank cannot issue an immediate refund as the request has to be authorized by the merchant first. Once the merchant approves your request, they will give their bank authorization to return the funds to your account.

How long does it take for refunds to hit your bank account? ›

If you file a complete and accurate paper tax return, your refund should be issued in about six to eight weeks from the date IRS receives your return. If you file your return electronically, your refund should be issued in less than three weeks, even faster when you choose direct deposit.

How long does a digital payment take? ›

In general, your customers' online payments should clear within 1 to 3 days. The exact processing times can vary depending on the card issuer.

How long does Nationwide take to pay out? ›

It takes about 30 days, on average, for an insurer to pay out a claim, but this may vary depending on the circ*mstances. To ensure that your claim is handled as quickly as possible, be responsive and detailed when answering any questions your insurance company might have.

How do I check my Nationwide claim status? ›

How do I get my claim number and check the status of my claim? Log in to your account and click “Claims” under the appropriate policy or account. You also can call 1-800-421-3535.

How long does it take Nationwide to process a payment? ›

If you paid cash into your account without an envelope using a Nationwide cash machine, the money should be added to your account immediately. If you paid cash into your account with an envelope using a Nationwide cash machine, the money should be added to your account the next working day.

What does EDI mean for payment? ›

“EDI” means Electronic Data Interchange. EDI is a data format that is used for machine-to-machine exchanges of data and messages for a range of payment and related processes.

Is EDI payment a direct deposit? ›

Direct EDI is the most common form of EDI payment. In direct deposit of EDI, companies send payment information directly to their bank which then sends them on to payees' financial institutions. This method allows companies to avoid manual processes such as paper checks and manual deposit slips.

What do you mean by EDI transaction? ›

Electronic Data Interchange (EDI) is the electronic interchange of business information using a standardized format; a process which allows one company to send information to another company electronically rather than with paper.

Is Nationwide giving money back to customers? ›

If you bank with Nationwide, you could get a free £100 paid into your account this month as part of the building society's returning 'Fairer Share' scheme. The bonus will be paid to millions of its current account customers who also have savings or a mortgage with it.

Top Articles
Latest Posts
Article information

Author: Jerrold Considine

Last Updated:

Views: 5501

Rating: 4.8 / 5 (58 voted)

Reviews: 89% of readers found this page helpful

Author information

Name: Jerrold Considine

Birthday: 1993-11-03

Address: Suite 447 3463 Marybelle Circles, New Marlin, AL 20765

Phone: +5816749283868

Job: Sales Executive

Hobby: Air sports, Sand art, Electronics, LARPing, Baseball, Book restoration, Puzzles

Introduction: My name is Jerrold Considine, I am a combative, cheerful, encouraging, happy, enthusiastic, funny, kind person who loves writing and wants to share my knowledge and understanding with you.